"Carol" must be an employee or owner because what she says is complete bullshit. This company overcharges bigtime. Thieves!!!
Great facility...HIGHLY RECOMMENDED!
They waved the $75 after I posted this. Thank you. Changed 1 star to 3 stars
Wouldn't recommend these dudes to ANYBODY! If you want to waste your time and money to end up with the same problem you started with then go for it. I used them once to replace a transmission, i got my truck back they left a major part off & that caused the bell housing to crack & they also tried to keep my old trans. So that rendered my truck useless, i rebuilt an engine for my next truck, i couldn't get it to run so i had them come get it. They had my truck for a week before they ever looked at, when they did it was a whole whoppin 45 minutes to run a compression test which in the end cost me 500+ & Still didn't fix a thing...Stay away from these guys unless you have money and time to blow.
...follow up...
NEVER USE THIS COMPANY
Car impounded, tried picking up same day. They close at 4:30. Got there at 4:30 which is right at closing. $75 charge was added so they can stay 10 minutes past.
My car broke down in Chickasha (I live about 40 minutes away) and triple A hooked me up with this company. ETA was given at about 30-40 minutes when in reality I waited a little over a hour. When the driver got my location, it started good. Hooked the car up to the fancy truck and did some paper work. No payment info was stated AT ALL (Triple A said they would accept check). I assumed that I would get billed for the towing after the guy said he would call me to say the vehicle is at the shop (in my town). I got a call from the driver asking for some direction and then was asked how I would go about paying. I asked how much the bill was and the driver replied, "I don't know." We ended the call with ensuring direction to the maintenance shop. I get another phone call from the angry driver asking for the cash payment (this is at 9:00pm). He says if I am not at the shop with the payment in 5 minutes he is leaving with my car. He then accused me of hanging up the phone, not being able to pick up the phone 4 times, holding up other towing calls, and keeping him waiting all night. He concluded the phone call with, "Well I got orders from boss to drive back. If you have a problem, you can take it up to my boss." and then hung up on me. Quickly, I rush to gather the $185 payment from my ATM and head over. After this, I call his boss which went along nicer than expected. He told me, "If you have the money, it's no big deal. I'll just tell him to turn around." I finally meet with the driver at the designated place. The driver is now charging $250, which I did not come with. Tapping on the window repeatedly, the driver drives off, with my car. I plan to take legal action against this.
One simple call, turned into a nightmare.
BEWARE BEWARE BEWARE
The best in town. The Mechanics and Drivers are courteous young men. The owners , Daryl and Mandy Sheltry will go out of their way to help you. Notning but quality work goes out of their door.
Dmh And Son Wrecker And Automotive is a US Locksmith based in Chickasha, Oklahoma. Dmh And Son Wrecker And Automotive is located at 1236 OK-19, Chickasha, OK 73018, USA.
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