Let me tell you about Danny Terry from Pro Care Auto in Chickasha. This man took my phone call today (Saturday) and they were closed. I explained that I was stranded on the turnpike at the McDonalds and he asked a few questions then said he would come take A look for me. He did come and it was at least 97 degrees outside. This man crawled under my car and set the shifter cable to where I could at least get to my destination. He wouldn't take any payment. I so appreciate honest, kind hearted people and Danny Terry is one. Thank you SO MUCH!!
Very nice and did a great job. Will return.
I highly recommend this place to have your car serviced.
I am deaf and i use a wheel chair but neither of these makes me mentally incapable of dealing with what needs done on my truck. I was told after I asked (3 times mind you and was ignored twice) for the parts number and name of what he needed to fix it so I could write it down in my log book of repairs, to take my keys and leave. SO I said Fine give me my keys and I will report ya all to the ADA and Better Business Bureau of Oklahoma for 1) Trying to scam or con me into paying for work I did not want or need done at that time and 2) Discrimination, because of my wheel chair and hard of hearing. 3) because of my being a woman.. All three seem likely here. Will never take my personal truck or work trucks there.
They went above and beyond by providing excellent customer service by taking the time to help me troubleshoot my issue of looking for a specific bolt for my car. After not being able to find the bolt in the surrounding stores I had to special order the part and was back on the road after the unfortunate event of being stranded earlier that day.
Exceptional customer service and support!
Very friendly and professional. Clean waiting area with comfy chairs. Yes they charge for diagnostics. And they should be compensated for their work and knowledge. You don't expect to go to the doctor for a free diagnosis.
Pro Auto Care is a US Car Repair based in Chickasha, Oklahoma. Pro Auto Care is located at 623 W Grand Ave, Chickasha, OK 73018, USA.
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